Professional Office Environment

Join Our Team

Build Your Career While Bridging Cultures and Creating Extraordinary Experiences

Our Culture

At KIZUNA Journey, we believe that exceptional travel experiences are created by exceptional people. Our team is our greatest asset, and we foster an environment where cultural diversity, creativity, and professional growth thrive.

We're not just colleagues; we're a family united by our passion for connecting cultures and creating unforgettable memories for our clients. Every team member contributes to our mission of bridging the Middle East and Japan through luxury travel.

Global Perspective

Multicultural environment with diverse backgrounds

Innovation

Encouraged to bring creative solutions and ideas

Team Collaboration Team Achievement Professional Development Office Environment

Employee Benefits

We invest in our people because they are the heart of our success. Discover the comprehensive benefits package that supports your professional and personal growth.

Health & Wellness

Comprehensive medical insurance, dental coverage, and wellness programs to keep you and your family healthy.

Paid Time Off

Generous vacation days, sick leave, and personal time off to maintain work-life balance and recharge.

Professional Development

Training programs, conference attendance, and educational reimbursement to advance your career.

Travel Perks

Exclusive travel discounts, familiarization trips to Japan, and insider access to unique experiences.

Team Building

Regular team events, cultural celebrations, and company retreats to strengthen our bonds.

Flexible Work

Hybrid work options, flexible hours, and modern office spaces designed for productivity and comfort.

Current Openings

Join our growing team and help us create extraordinary travel experiences that bridge cultures and create lasting memories.

Senior Travel Consultant

Travel Consulting
Dubai, UAE
Full-time

Lead luxury travel planning for high-profile Middle Eastern clients visiting Japan. Requires 5+ years experience in luxury travel, fluency in Arabic and English, and deep knowledge of Japanese culture and destinations.

Luxury Travel Client Relations Arabic

Cultural Relations Specialist

Cultural Relations
Tokyo, Japan
Full-time

Bridge cultural gaps between Japanese partners and Middle Eastern clients. Requires native Japanese fluency, understanding of Islamic customs, and experience in cross-cultural communication.

Japanese Native Cultural Sensitivity Partnership

Guest Services Manager

Guest Services
Dubai, UAE
Full-time

Oversee guest experience from booking to return, ensuring exceptional service delivery. Requires hospitality management background, multilingual skills, and expertise in luxury service standards.

Hospitality Service Excellence Multilingual

Operations Manager

Operations Management
Dubai, UAE
Full-time

Streamline operations across Dubai and Tokyo offices, manage vendor relationships, and ensure seamless service delivery. Requires operations management experience and strong analytical skills.

Operations Process Optimization Vendor Management

Junior Travel Advisor

Travel Consulting
Dubai, UAE
Full-time

Support senior consultants in creating bespoke travel experiences. Entry-level position perfect for graduates with passion for travel, cultural awareness, and excellent communication skills.

Entry Level Travel Planning Customer Service

Concierge Specialist

Guest Services
Tokyo, Japan
Full-time

Provide 24/7 concierge support for guests in Japan. Requires Japanese fluency, local knowledge, problem-solving skills, and ability to work flexible hours including weekends.

24/7 Support Local Knowledge Problem Solving

Application Process

Our hiring process is designed to be thorough yet efficient, ensuring the right fit for both you and our team.

1

Submit Application

Send your resume and cover letter through our online portal or email.

1-2 days

2

Initial Review

Our HR team reviews your qualifications and experience against role requirements.

3-5 days

3

Interview Process

Video interview followed by in-person meeting with the hiring manager and team.

1-2 weeks

4

Final Decision

Reference checks, offer discussion, and welcome to the KIZUNA family!

3-5 days

What Our Team Says

Hear directly from our employees about their experience working at KIZUNA Journey and what makes our workplace special.

Sarah Al-Mahmoud

Sarah Al-Mahmoud

Senior Travel Consultant

"Working at KIZUNA has been incredibly rewarding. Every day, I help families create memories that last a lifetime while bridging two cultures I'm passionate about. The support from management and the collaborative team environment make this the best job I've ever had."

Takeshi Yamamoto

Takeshi Yamamoto

Cultural Relations Specialist

"The opportunity to share Japanese culture with Middle Eastern families while learning about their traditions has been amazing. KIZUNA truly values cultural exchange, and the professional development opportunities have helped me grow tremendously."

Ahmed Al-Rashid

Ahmed Al-Rashid

Operations Manager

"The work-life balance at KIZUNA is exceptional. Management genuinely cares about employee wellbeing, and the travel perks allow me to experience the destinations we promote. It's more than a job; it's a passion that's supported and nurtured."

Get In Touch

Ready to join our team? Have questions about our open positions? We'd love to hear from you.

Contact Information

Email

careers@kizuna-journey.com

For job applications and inquiries

Phone

+971 55 740 0251

HR Department - Dubai Office

Dubai Office

Shop 38 Wasl Vita Mall
7999 42, Al Wasl Rd
Jumeirah 1 - Dubai, UAE

Tokyo Office

Shibuya District
Tokyo 150-0002
Japan

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